Quote by Jack Ma: “Customers first, employees second, and shareholders third.”

This outlines a clear priority system for businesses, emphasizing that the well-being and satisfaction of customers and employees are paramount. By valuing these groups, the company ultimately creates long-term value for its shareholders.

At the World Economic Forum, Jack Ma frequently explained Alibaba's unique corporate culture and its foundational values, which prioritized stakeholders in this specific order, a philosophy that guided its immense growth.

Chinese business magnate, investor, and philanthropist. He is the co-founder and former executive chairman of Alibaba Group, a multinational technology conglomerate. Ma is a global ambassador for Chinese business and a prominent figure in the tech industry.